Free Essay

Looking Towards the Future

In: Philosophy and Psychology

Submitted By yummy81
Words 331
Pages 2
Receptionists & Information Clerks

Also called: Receptionist, Administrative Assistant, Office Manager, Secretary

What they do:
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

On the job, you would:
•Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
•Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
•Transmit information or documents to customers, using computer, mail, or facsimile machine.


•customer service
•administrative services

Arts and Humanities
•English language

Engineering and Technology
•computers and electronics


Basic Skills
•talking to others
•listening to others, not interrupting, and asking good questions

•looking for ways to help people
•changing what is done based on other people's actions


•communicate by speaking
•listen and understand what people say

•pay attention to something without being distracted


People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:

•Attention to Detail

•Self Control
•Social Orientation


You might use software like this on the job:

Data base user interface and query software
•IBM Check Processing Control System CPSC
•St. Paul Travelers e-CARMA

Medical software
•GE Healthcare Centricity EMR
•Kodak Dental Systems Kodak SOFTDENT Practice management software PMS

Office suite software
•Microsoft Office software


Education: (rated 2 of 5)

high school diploma/GED or some college usually needed

Get started on your career:

Find Training Find Certifications

Job Outlook

Bright Outlook

New job opportunities are very likely in the future.



per year, on average

Check out my state Local Salary Info Find Jobs

Explore More

•Customer Service Representatives
•Hotel, Motel, & Resort Desk Clerks
•Office Clerks, General
•Switchboard Operators, Including Answering Service

You might like a career in one of these industries:
•Health & Counseling
•Professional, Science, & Technical

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