Premium Essay

Room Reservation

In: Computers and Technology

Submitted By salmansajid
Words 4582
Pages 19
Sri Lanka Institute of Information Technology

Hotel Management System
Project Proposal
Information Technology Project 2014

Project ID: ITP-14-MTR-03

Submitted by:

1. IT13117474– Prasad Lakmal D.H. 2. IT13128050– Madushanka A.S.S. 3. IT13118082– Charitha D.G. 4. IT13118150– Wijesinghe A.M. 5. IT13087234– Piumal Dinuka W. 6. IT13060954– Ranathunga B.S. 7. IT13110062– Shyamal W.A.I.

Submitted to:


Ms. K.B.A.B.Chathurika

Date of submission


This is the document of the Project proposal for developing a hotel management system for Gayana hotel. It consists of the current background of the hotel and problems having due to present system and how we are going to overcome those matters through our proposed system.
After gathering requirements we have found that Gayana hotel is using a manual file based system for their processes. They are keeping a huge amount of files to handle guest details, bills, inventory items...etc. Search for a record in the file system is really harsh. Although they are not well secured there is a probability of getting damaged due to a fire or a tsunami or any other kind of a disaster.
The project aimed to build a fully functional system in order to achieve the efficiency in the hotel management. The overall mission of system development is to make the hotel staff can quickly and easily complete the hotel management task. .

Table of Contents
Abstract I
Table of Contents II
1. Introduction 1 1.1 Problem Specification 2 1.2 Solution Outline 4 1.3 Key Benefits 6
2. Objectives 7
3. Procedure 10 3.2 Project Plan 13
4. Personnel and Facilities 18
5. Software and Hardware Requirements 19
6. Budget 20
7. References 21

Table of Figures

Figure 1.2.1 High Level Architecture……………………………………….……………………...5
Figure 3.1.1 Prototype…...

Similar Documents

Premium Essay

Bus Reservation

...DATA STRUCTURES PROJECT ONLINE BUS RESERVATION SYSTEM BY L.SIVA SAI REDDY-10MSE1033 B.SIVA RUSHI-10MSE1063 Title of the project(aim) Online Bus Ticket Reservation System. Abstract: • The objective was two-fold - to ensure that the Customers don’t have to leave the confines of their comfort to book a ticket, and to help them get a ticket when they need it the most. • The internet was being voted as a medium people couldn’t do without. PC and net penetration was increasing not only in urban areas, but also in rural India. Also, people were getting used to booking tickets for travel using IRCTC and private airline websites. So, why not buses? • Online system provides real time quotations, real time bus booking services for round trips, multiple payment channels, cost comparison, last minute booking, an in-house call center and even home delivery of tickets Objective: • The objective was to ensure that the Customers don’t have to leave the confines of their comfort to book a ticket, and to help them get a ticket when they need it the most. • The internet was being voted as a medium people couldn’t do without. PC and net penetration was increasing not only in urban areas, but also in rural India. Also, people were getting used to booking tickets for travel using IRCTC and private airline websites. So, why not buses? • Online system provides real time quotations, real time bus booking services for...

Words: 306 - Pages: 2

Premium Essay

Hotel Reservations

...the time of completion. By a clearly defined scope, specified time will be assigning to develop each module in the application. From here can conclude that, virtual tour on hotel room needing more time in completion. By well-organized task and duration, the application will develop on time. PARADIGM Waterfall paradigm is important to note a large successful of projects development. Without the structure and organization provided a waterfall paradigm method, development projects would be at severe risk of missing deadlines, escalating budgets and a low quality system. As a methodology, the water fall paradigm provides the structure method, controls and checklist needed to ensure successful development figure below show the phases in software process waterfall paradigm. Preliminary investigation Requirement analysis Design Testing Construction Implementation maintenance Paradigm: Waterfall Model Waterfall paradigm prescribes stages and activities performed in each stage are describe as fallows: a) Preliminary investigation The major requirement for online hotel reservation system is to provide back office forContent management, reservation management and housekeeping management. The online hotel reservation hotel system also expected to provide a better preview of the hotel rooms. These features are in order to enhance efficiency and performance and also the service to the guest. From here, it will proceed and establishing the scope, preliminary......

Words: 1291 - Pages: 6

Free Essay

Life on Reservation

...of the Indian in the Pine Ridge Reservation in South Dakota. The Indians have many disadvantages over a lot of things such as demographic, health care, educations, employment, and housing. The author creates a list of information that compares between the Indians and American. The main arguments in this article are the life of the Indians are lacking in so many ways which we cannot even imagine that they are a part of United States. The evidence that supports the author’s thesis is “Many Reservation residents live without health care due to vast travel distances involved in accessing that care. Additional factors include under-funded, under-staffed medical facilities and outdated or non-existent medical equipment”. The facts state that the average life expectancy on the Reservation is 45 years old while it is 77.5 year of age life expectancy average found in the United States as a whole. Not only health care is lack, housing condition is even worse than a ghetto. Evidently, over 33% of the Reservation homes lack basic water and sewage systems as well as electricity. In a house of two or three bedrooms, the reports find out more than fifteen people is living under the same roof. Moreover, Alcoholism affects eight out of ten families on the Reservation. The death rate from alcohol-related problems on the Reservation is much higher than the remaining US population. The goal of this source is to educate readers about the life on the reservation, and how different that life......

Words: 448 - Pages: 2

Free Essay

Women Reservation

...Policy brief series: No. 3; 2008 July CLRA Policy Brief for Parliamentarians Women’s Reservation A Long Delayed and a Much Needed Step “Achieving the goal of equal participation of women and men in decision making will provide a balance that more accurately reflects the composition of society and is needed in order to strengthen democracy and promote its proper functioning… Without the active participation of women and the incorporation of women's perspectives at all levels of decision-making, the goals of equality, development and peace cannot be achieved.” - Fourth World Conference on Women, Beijing, 1995: Article 181 Introduction Women represent more than half of the world's population and just less than half of the global electorate. Nevertheless, women constitute a marginal proportion of representatives in the world's legislative bodies. In 2008, the average rate of female representation in national parliaments stands at a meagre 18 per cent. India has of yet managed notably limited success in rectifying these imbalances, with women currently holding only 8 per cent of parliamentary seats. Although India was one of the first democratic nations to grant women the vote, women are neither represented in the legislative spaces nor contributing towards the formation of national laws. After twelve years of the Women's Reservation Bill lying in limbo amid intermittent and embarrassingly hot-headed scenes in the House, it was finally introduced in the Rajya Sabha......

Words: 6775 - Pages: 28

Free Essay


...RESERVATION ( The main function of the reservation process is to match room requests with room availability. Below is the detailed process of reservation: a) Conduct the reservation inquiry b) Determine room and rate availability c) Create the reservation record d) Confirm the reservation record e) Maintain the reservation record f) Produce reservation reports I- Reservation and Sales: ( Prior to Computerization era, the main function of the Reservation Process is only to determine Basic Room Availability. That is to say, the reservation clerk can only tell the potential guest that a room is reserved for him/her. However, the reservation clerk can not tell you the type of the room, rate honored… Nowadays, with the wide use of reservation software package programs, it is now possible to reserve a room by room type, rate, and to accommodate all the possible special requests of the guest. Therefore, the selling function shifted from the front office to the reservation department. Hence, projections of Room Revenues and Profitability Analysis became one of the basic functions of the Reservation Department. ( In parallel, reservation department and reservation agents should have sales goals to achieve which might focus on number of room nights, average room rate, and/or booked room revenue. II- Types of Reservations: 1. Guaranteed Reservation: Insures that the hotel will hold a room for the guest until a specific time following the guest’s scheduled arrival......

Words: 3306 - Pages: 14

Free Essay


...My Room As I sleepily stumble into my house at midnight there is only one place I want to be: my room. As I walk in I try to avoid the clothes thrown all over like landmines in a battlefield. My room is the closest resemblance to me, someone who loves sports and music. I flop onto my bed staring up at the ceiling light covered in baseballs and basketballs. In one of the corners of the ceiling there is an ugly yellow stain the size of a football from my once leaky roof. My room has changed little since I was younger. Everywhere I look I see something to do with sports, mostly the Red Sox. Two red pin strips wrap around my white walls. As I sit on my bed tucked away in the right corner, I catch myself staring at a huge picture of Fenway Park hanging above my desk. To the right the infamous picture of Carlton Fisk waving his homerun right hangs over my closet. Dangling from a hanger on my closet is a retro New York Mets jersey signed by Mike Piazza that waits to be encased. Right next to my bed an oversized Red Sox logo sticks to the wall. The logo is almost bigger than the wall itself. A black and red “jet life hangs” over my head, probably the only thing that doesn’t have to do with sports in my room. My desk is littered with nickels, dimes, and pennies that I have tossed on it. There are clothes all over my desk; some folded others rolled up in balls that have been sitting there for days. The top of the desk is covered in filthy black hats with faded red CW logos...

Words: 526 - Pages: 3

Premium Essay

Rooms Division

...Rooms Division The rooms division is one of the key departments within a hotel, involving the sales and the delivery of services and facilities for the guests. According to Baker, Huyton and Bradley (2000), this department is the most important as rooms sales are the main source of revenue for the business. This department is usually divided into two departments: front office and housekeeping, however Dix and Baird (1998), explain that larger hotels will have many more smaller departments including advance reservations, reception, cashier and so on. The role of the front office derives from the guest cycle, which according to Baker, Huyton and Bradley (2000), refers to the stages of a typical hotel stay. These stages include pre-arrival, arrival, occupancy, departure. During the pre-arrival stage, the role of the front office involves making a reservation for the guest, which could be via telephone, online etc. During the arrival phase, the front office will complete the registration, allocate rooms and issue their keys. During the guest’s stay, the front office is responsible for responding to the varying needs of each particular guest and could include handling telephone calls, transportation, mail and information, currency exchanges, safe deposits and maintain guest’s accounts. During the departure phase of the guest cycle, the front office will be responsible for handling check-out, bill settlement, baggage handling and transportation, which will once again depend......

Words: 489 - Pages: 2

Free Essay


...Amit Pati PGDM 20160009 Individual Report Of Reservation Reservtion in India is a form of affirmative action designed to improve the well-being of backward and under-represented communities defined primary by their ‘caste’ (quota-system based on ‘gender’ or ‘religion’). These are laws wherein the certain percentage of total available vacancies in educational institute or government jobs are set aside for people from backward communities and others like SC, ST, OBC are the primery beneficiaries of the reservation policy under the constitution. Reservations per say has really failed to deliver the intended objective. Which is to uplift the down trodden and reduce the huge gap between the forward and the backward class . In the almost 60 years of its existence it has kind of consolidated a deep rooted belief amongst the scheduled caste that it is their right to get quotas and freebies and they need not have to make efforts to acquire skills to be competitive .There is quota in education and there is quota in jobs. The entire approach has been flawed .Mostly because the original well intentioned reservation policy thought out by the framers of the constitution was manipulated by later order politicians solely with the intention securing votes.None of the government machinery's has bothered to evaluate the extent to which benefits have percolated.Instead of creating more schools and educational institutions it went about reserving quotas.If the govt had provided a high class......

Words: 858 - Pages: 4

Free Essay

Room Assignment

...It is the world of hospitality operation and management including service about how to achieve business excellence. Room division operation includes different departments related with care, provision and selling of the rooms which covers housekeeping, front office, reception, front house, linen and laundry, telephone operator, doorman, mail and messages, concierge, valet and butler (John and Brown, 2003). As we know accommodation includes type of services which helps for staying that consists of hotels, motels, clubs, cruise liners and hospitals with different range of facilities. It provides bedroom, suite, apartment, cabin and hospital wards for guest to enjoy and entertain. The range of accommodation service includes the different of housekeeping and maintenance. Different organisation does have different way and style and accommodation and service to fulfil guest requirement. Reception is the place within hospitality operation management which makes first interaction with guest. The roles and responsibilities of staff regarding housekeeping includes planning, providing, serving, cleaning rooms, public areas, supplying anything required, managing laundry and day cleaning, providing comfort and recreation, preparing documentation and record keeping, manage floral management, ensure health, safety and security, make everything looks good with nice furnishing and refurbishment to ensure accommodation environment encouraging occupancy by housekeeper, wardens, matron and......

Words: 1656 - Pages: 7

Free Essay

Reservation System

...603 Information System in Business Case 1: Saskatchewan Provincial Park Campsite Management and Reservation System Sijian Chen 0 Table of Contents I. II. III. Executive Summary Key Issues Analysis  Quali t at ive Anal ysi s  Quantit ati ve Anal ys i s Pg. 2 P g. 3 P g. 5 P g. 6 P g. 5 Pg. 12 Pg. 15 Pg. 16 Pg. 17 IV. V. VI. VII. VIII. Alternatives and recommendations Implementation Plan Contingency Plan Conclusion References 1 I. Executive Summary Launched in 1997, Saskatchewan Park Services stepped into a digital transformation. The campsite reservation system changed from carbon-copy forms to a data based information system. The park firstly applied was Reservation Operating System (ROS). However, problems of park reservation system emerged constantly. Measures had been taken during 2007 to 2010 to improve the system. Nevertheless, some serious issues are still remained, and need to be resolved urgently, and find out a permanent solution to improve the overall operational process. In 2010, Saskatchewan Provincial Park renewed the reservation system, and applied Online Reservation Administration System (ORAS). However, the system crashed on January 1st, the same day it went live. Saskatchewan Provincial Park reservation system is currently facing the following problems: 1) the problem of the reservation software, and the problem of centralized process operation; 2) the problem of intensive-labor, and employees are lacking in......

Words: 3724 - Pages: 15

Free Essay

Quantum of Reservations

...Constitution by way of amendment and wasn’t a clause which was present in the Constitution, since it came into being. This amendment gave the executive powers to make any special provisions for the advancement of any socially and educationally backward classes of citizens or for the Schedule Castes and Schedule Tribes. This provision was considered necessary by the legislature as India gained independence and a democratic form of Government came into being, the need to uplift the down-trodden was felt. Reservation were to be implemented initially for only 10 years but have being continuing till now. Over the years the extent to which reservations should be allowed has been a matter of great controversy and has been discussed in various cases. The present condition is that reservations in general should not exceed 50%. But this was not always the position. Since Article 15(4) permits discrimination in reverse by reserving seats in educational institutions, the extent of such reservation assumes great importance for the citizen, for the public generally and for the State. An instructive illustration of such appointments to unreserved and reserved posts is furnished by the facts of T. Devadasan v. Union of India and Anr. Out of 45 appointments to be made, 16 were made from unreserved seats and 29 from candidates belonging to the Schedule Castes and Tribes. The petitioner complained that although he had obtained 61 per cent marks in the competitive examination, he was not......

Words: 1443 - Pages: 6

Premium Essay

Marketing and Reservation

...Marketing and Reservation Report Evaluation of the main marketing tools available to tour operators The use of brochures and printed material is one of the most effective and widely used means of marketing tourism operations and establishments. A great deal of planning goes into brochures, and as a result, their credibility is often far higher than a value based statement on a website. In general, brochures are replaced and revised on an annual basis and attempt to provide as much information about the establishment, tour or destination as is possible. It is key that from one year to the next this marketing does not lose its effectiveness, and as a result, companies are continually attempting to identify new unique selling points. Therefore the inclusion of information on a company’s involvement in pro-poor tourism initiatives can make a vital contribution to the overall message and effectiveness of a brochure. Brochures are designed to stimulate customers and motivate them to buy. They identify needs, demonstrate in pictures and words the image and positioning of products and organizations, and carry the key messages. In this role they act in the same way as advertising. Brochures give a detailed overview of the products and services that I want to offer and they should be designed in an attractive, easy-to-read format. Brochure Advantages Flexibility Brochures offer a range of ideas in terms of designs and decorations. You can place pictures on different folds on a...

Words: 1490 - Pages: 6

Premium Essay

Hotel Reservation

...Jerry Gonzaga the proponent came down with a result that their manual reservation and billing system had flaws and prone to a lot of errors that a computerized transaction processing system could eliminate, This would potentially increase the businesses efficiency in that matter. Advertisement is one more factor that the developers would like to focus on to, nowadays all advertisement from top businesses are coming from the internet due to the fact that most people today are always connected to the internet via their smart phones and computers. The developers will create a website that will have an online reservation feature and virtual tour to encourage more potential customer to help the growth of the business. Preface (REWRITE) Chapter 1 INTRODUCTION Today, almost all people have access to computers and are always connected to the internet. With today’s higher form of technology people are now capable of creating advance ways to improve our society. One way is developing computer based system that copes with day to day transactions. Computer based transaction processing system (TPS) is a software application that developers produce to tackle calculations of a certain transaction process of a company. These vary to a lot of elements that involves important data that needed to produce accurate results and promises security of the data. A computerized hotel reservation system or central reservation system (CRS) is a computer based software application that......

Words: 4054 - Pages: 17

Premium Essay

Hotel Reservation System

...reliability and cost-effectiveness for many applications that would contribute to speedy operation in every transaction (Long, 2001). JKC Royale Trader’s Inn, Inc., is a classy hotel that caters highly equipped accommodationsfor any occasions. But in some instances, the hotel is having manual operations that causes the delay of activities, especially in rendering services such as; room reservation, hall booking for any occasions, additional facilities and other services. Due to the huge losses, difficulty in location of guest files attributed by the large number of guests files, location of guest files during checking in, updating of daily expenditures, receipts generation and checking out are extremely difficult for the hotel employees. The physical files occupy too much space of about two rooms full of storage cabinets. The spaces could have otherwise been used for income generation by the hotel. In this case, the researchers decided to propose a computerized check-in and reservation system to solve the problems encountered by the personnel of the JKC Royale Trader’s Inn, Inc. The proposed check-in and reservation system is friendlier to the guests or customers and the personnel, improve customer care and services at the hotel, increase hotel performance, reduces human errors in recording and retrieving of guest or customers records, provides efficient and accurate information allows reliable transaction made within the hotel and enforces security measures to avoid......

Words: 307 - Pages: 2

Free Essay

The Room

...In that place between wakefulness and dreams, I found myself in The Room. There were no distinguishing features save for the one wall covered with small index-card files. They were like the ones in libraries that list titles by author or subject in alphabetical order. But these files, which stretched from floor to ceiling and seemingly endlessly in either direction, had very different headings. As I drew near the wall of files, the first to catch my attention was one that read "Girls I Have Liked." I opened it and began flipping through the cards. I quickly shut it, shocked to realize that I recognized the names written on each one. And then without being told, I knew exactly where I was. This seemingly lifeless room with its small files was a crude catalog system for my life. Here were written the actions of my every moment, big and small, in a detail my memory couldn't match. A sense of wonder and curiosity, coupled with horror, stirred within me as I began randomly opening files and exploring their content. Some brought joy and sweet memories; others a sense of shame and regret so intense that I would look over my shoulder to see if anyone was watching. A file named "Friends" was next to one marked "Friends I Have Betrayed." The titles ranged from the mundane to the outright weird. "Books I Have Read," "Lies I Have Told," "Comfort I Have Given," "Jokes I Have Laughed At." Some were almost hilarious in their exactness: "Things I've Yelled at My Brothers." Others I......

Words: 1121 - Pages: 5