Project On Employee Retention In Maruti Suzuki

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    Working Capital Management in Maruti Suzuki Limited

    the Profitability of firm: Maruti Suzuki India Limited.. I take this opportunity to owe my thanks to all those involved in my training. This project report could not have been completed without the guidance of our director, Dr. D. Das & project guide Prof. S. Srinivasan. Their timely help & encouragement helped me to complete this project successfully. I thank Maruti Suzuki India Limited for providing me data to study. Executive Summary Maruti Suzuki India Limited is top car manufacturing

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    Maruti Suzuki

    What were the business challenges facing Maruti Suzuki management prior to adopting the oracle suite? India is now one of the largest car markets around the world, and Maruti Suzuki is the leader of this market. In the early 2000’s, Maruti Suzuki diversified: this car manufacturer and dealer added finance, leasing, insurance and pre-own car business. Maruti Suzuki was facing a big challenge: the explosive growth and the diversification were creating an information management challenge. Moreover

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    Suzuki Alto a 10

    this purpose. And India’s requirements are under no obligation to follow the rest of the world. India is expected to grow to become the world’s third largest car market by 2020 from a modest start three decades ago. With about half the market, Maruti Suzuki is participating in and contributing to this growth by providing technology excellence in its cars. Excellence that always integrates with relevance. We have termed this approach “Techno_Logical” . Content TECHNO_LOGICAL 04 The K-series

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    Maruti Suzuki Report

    MARKETING MANAGEMENT PROJECT ON MARKETING MANAGEMENT MARUTI SUZUKI SWIFT CONTENTS  INTRODUCTION  HISTORY  OTHER PRODUCTS OF MARUTI SUZUKI  BIT ABOUT MARUTI UDYOG LTD.  4P’s OF MARUTI SUZUKI SWIFT  PRODUCT  PRICE  PROMOTION  PLACE  SWOT ANALYSIS OF MARUTI SUZUKI SWIFT  STRENGTH  WEAKNESSES  OPPURTUNITIES  THREATS  PRODUCT LIFE CYCLE  FORECASTING HTTP://PAKISTANMBA.JIMDO.COM FOR DOWNLOADING THIS REPORT

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    Advertising Strategies with Reference to 
4-Wheeler Car Market: Maruti Suzuki

    INDIAN INSTITUTE OF PLANNING & MANAGEMENT Synopsis ON BRAND PERSONALITY CREATION THROUGH ADVERTISING WITH REFERENCE TO 4-WHEELER CAR MARKETS – ‘Maruti Suzuki’ GUIDE: (Mr. Vijay Boddu) (Mr. Susheel Kumar) SUBMITTED BY: Anany Maini BATCH: FW(09-11), Noida Roll No.: 2009-11/FW/IIPM-1/DEL-5/DB1274 Area of Research: “Branding and Advertising” SCOPE AND RATIONALE OF THE STUDY Cars have always been an extension to one’s

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    Maruti Suzuki - Hrm Reasons

    Maruti Suzuki CHALLENGE: LABOUR MANAGEMENT RELATIONS & PRODUCTION QUALITY Maruti has been in the news for almost a year now due to large number of strikes, also resulting in lock out of the factory sometimes due to labour unrest. The company says that soon afterwards, there are large scale incidents of sabotage—such as doors falling off completed cars. HRM REASONS WAGES & OTHER BENEFITS: Differential wages payment system for the similar work performed for almost similar number of hours

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    Swot Analysis of Maruti Suzuki India

    SWOT Maruti Suzuki is the market leader in India and has an amazing brand equity. Maruti is known for the service it provides and is synonymous with Maruti 800 –  the longest running small car in India. Here is a SWOT of maruti suzuki, its strengths, weaknesses, opportunities and threats. Strengths * Maruti Udyog limited (MUL) is in a leadership position in the market with a market share of 48.74 * Major strength of MUL is having largest network of dealers and after sales service centers in

    Words: 508 - Pages: 3

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    Crm Maruti Suzuki

    Management at Maruti Suzuki Submitted on 20-Feb-2012 Group#08 (Section B) Basu Agarwal Bikram Satapathy Saloni Goel Shruti Mishra Srinivas Dhenuvukonda (FT12416) (FT12417) (FT12455) (FT12462) (FT12467) Great Lakes Institute of Management, Chennai 1 Index Page 1.0 2.0 Introduction Various Technologies at Maruti Suzuki Level of CRM 3.0 Analytical CRM 3.1 3.2. 3.3 3.4 4.0 Data base Direct marketing-Data analysis Cross-selling of various value added services 5 5 6 6 3 4 Customer Retention for

    Words: 3095 - Pages: 13

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    Project on Marketting

    provided by Maruthi. ✓ To provide suggestions, in improving the customer satisfaction and the company sales and profitability ✓ To know the customer satisfaction towards the after sales service offers by Ambal auto Pvt Ltd 2.1 PROJECT Customer satisfaction ratings can have powerful effects. They focus employees on the importance of fulfilling customers’ expectations. Furthermore, when these ratings dip, they warn of problems that can affect sales and profitability. These

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    Employee Retention Paper

    Employee Retention at JD's Casino PSY 435 May 13, 2013 Employee Retention at JD's Casino Employee retention should be a high priority for any company because the lower their turnover rate the higher their profits. One of the most expensive costs in doing business is employee turnover (Employee Retention, 2007). Meaning, the more a company has to pay for training new employees, the less their overall profit will be at the end of the fiscal year. A few things that may interfere with employee

    Words: 1730 - Pages: 7

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    Maruti Suzuki

    shane Faulkingham May 7, 2012 Article Human Resources Management How to manage crowds at sporting events Brittany Marie Swanson Campus saft http://www.campussafetymagazine.com/Channel/University-Security/Articles/2012/02/Controlling-Crowds-at-College-Sporting-Events/Page/2.aspx During this article the author speeks about the importance of safty at college sporting events. They explain how you can run into problems such as people storming the field at the end of a game, riots, drinking, and

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    Wal-Mart Employee Retention

    | Wal-Mart Employee Retention | What can be change? | 5/3/2013 Contents Abstract 2 Introduction 2 Factors that make employees leave and organization 3 Factors that can retain employees within an organization 4 Wal-Mart 4 Strategies to help with Retention 6 Conclusion 7 References 8 Abstract Employees are valuable assets and retaining employees can be challenging and is a critical issue. Employee retention is a very important part of any organization.

    Words: 1523 - Pages: 7

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    Organisational Study: Maruti Suzuki India Ltd.

    Organisational Behavior Study Maruti Suzuki India Ltd. A Brief About the Organisation Maruti Udyog Limited (MUL) was established in Feb 1981 through an Act of Parliament, to meet the growing demand of a personal mode of transport caused by the lack of an efficient public transport system. Suzuki Motor Company was chosen from seven prospective partners worldwide. This was due not only to their undisputed leadership in small cars but also to their commitment to actively bring to MUL contemporary

    Words: 3293 - Pages: 14

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    Employee Suggestion Implementation Project

    Advanced Professional Roles and Values Employee Suggestion Implementation Project Yarenis Alba Western Governors University Abstract Working in a hospital unit can sometimes be very difficult. Nurses must do everything accordingly to practice positive time management while still providing quality care to their patients. In emergency situations, certain supplies should readily available when needed in order to effectively respond to patients needs during emergency situations

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    Maruti Suzuki Business Intelligence and Enterprise Databases

    systems. Through organic growth and a number of high-profile acquisitions, Oracle enlarged its share of the software market. By 2007 Oracle ranked third on the list of largest software companies in the world, after continued Chapter 5 Case 1 Maruti suzuki Business intelligenCe and enterprise dataBases 2 Microsoft and IBM. Subsequently it became larger than IBM after its acquisition of Hyperion and BEA. The corporation has arguably become best-known due to association with its flagship Oracle database

    Words: 595 - Pages: 3

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    Introduction of Employee Retention Programs

    INTRODUCTION OF EMPLOYEE RETENTION PROGRAMS WINSLOW GEORGIA Prepared for: ABC Company Prepared by: xxx Date 12 Peachtree Street Atlanta GA 30565 (505) 555-5842 Blah Blah Project 110-12 August 11, 2013 Human Resources Department Atlanta Georgia 30000 Attention: Joe Smith VP of ABC Company INTRODUCTION OF EMPLOYEE RETENTION PROGRAMS WINSLOW GEORGIA High employee turnover rate decreases the company’s efficiency and carries a high price tag. All of the company funds spent

    Words: 1298 - Pages: 6

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    Employee Retention

    Driving Employee Retention Through Engagement Georgina Shores Florida State College at Jacksonville One of the key topics in Human Resources today is employee retention. Retention is defined by businessdictionary.com as “an effort by a business to maintain a working environment which supports current staff in remaining with the company.” (Business Dictionary, 2013) In today’s business world, the cost of hiring and training new employees is high. It is essential to an organization’s bottom

    Words: 2302 - Pages: 10

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    Maruti Suzuki

    DESHPANDE DIMENSION OF FINANCIAL PERFORMANCE OF CEMENT UNITS IN SOUTH INDIA - AN EMPHIRICAL STUDY (Z SCORE ANALYSIS) DR. R. SRINIVASAN & C. U. TIRIPURA SUNDARI AN EMPIRICAL ANALYSIS OF FINANCIAL LEVERAGE, EARNINGS AND DIVIDEND: A CASE STUDY OF MARUTI SUZUKI INDIA LTD. DR. SANJAY J. BHAYANI & DR. BUTALAL AJMERA SERVICES MARKETING DYNAMICS – AN EXAMINATION OF SPORTS SPONSORSHIP STRATEGIES OF U. K. MARKET DR. S. P. RATH, DR. BISWAJIT DAS & CHEF. ANANT BHAMKAR NPA’S SIDE EFFECT AND IT’S CURATIVE MANTRA

    Words: 8102 - Pages: 33

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    Swot of Maruti Suzuki

    SWOT analysis of Maruti Suzuki SWOT analysis (alternatively SWOT Matrix) is a structured planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture. A SWOT analysis can be carried out for a product, place, industry or person. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favourable and unfavourable to achieving that objective. • Strengths:

    Words: 631 - Pages: 3

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    Maruti Suzuki

    business challenges facing Maruti Suzuki management prior to adopting the oracle suite? The challenges facing Maruti Suzuki management prior to adopting the oracle suite is India at the time was one of the largest car markets in the world and Maruti Suzuki was the leader of that market. Maruti Suzuki then began diversifying their market by adding financing, leasing, insurance and pre-own car business to it. Due to the size and complexity of their organization, Maruti Suzuki was having a difficult time

    Words: 334 - Pages: 2

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    Compensation and Other Employee Retention Strategies

    COMPENSATION AND OTHER EMPLOYEE RETENTION STATEGIES Abstract There are three human elements that are important to any organizations success - good leadership at the top, effective management at all levels, and personnel who possess the knowledge and skills to get the job done. Retaining effective employees is a challenge, and replacing employees who leave an organization is extremely expensive. Roger E. Herman’s book Keeping Good People – Strategies for Solving the Dilemma

    Words: 2886 - Pages: 12

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    Employee Retention

    Employee Retention Research Question - To what extent does job attitudes and work-life balance influence workers towards retention in hospitality industry? Literature Review Introduction Managing a steady labor force is an important factor in retention but still it has become a challenge for the employers to retain talented workers in the hospitality industry. Researchers has done various studies on employee retention. According to Miler and Walker (2010) organizations should keep their

    Words: 1492 - Pages: 6

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    Maruti

    Mention all References/Bibliography Maruti Udyog INTRODUCTION OF THE MARUTI UDYOG: * Maruti Suzuki India Ltd., formerly known as Maruti Udyog, is the one of the oldest car manufacturers in India. The company has written 28 years old history in the rich Indian heritage. * Maruti Suzuki India Limited is a partial subsidiary of Suzuki Motor Corporation of Japan, is India's largest passenger car company, accounting

    Words: 4174 - Pages: 17

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    Winning Employee Retention Techniques

    Winning Employee Retention Techniques Ronald C. Manalastas The uncertain context of business today, largely caused by fast changing disruptive technologies, has become even more difficult to manage. Companies can no longer predict with reasonable level of comfort as to how long they can maintain the services of high-performing employees. It is on the side of wisdom to give critical thought on how this situation can be addressed, the "employees" being the most important asset of any organization

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    Maruti and Tata Indica Comparative Study

    CHAPTER 1 INTRODUCTION INTRODUCTION This study was conducted as part of the project related to the forth semester MBA programme of Calicut University. The Survey was conducted at POPULAR VEHICLES AND SERVICES LTD .The topic for the study is “Comparative Study of Maruti A-star with Tata Indica Vista, Chevrolet Spark and Hyundai i10. The survey explains how well the customers are satisfied with performance of A-star,Tata Indica Vista, Chevrolet Spark and Hyundai i10. This survey compares

    Words: 20281 - Pages: 82

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    How Employee Motivation Affects Employee Retention and Other Behaviors Within Organizations

    INTRODUCTION The article provides a synthesis of employee retention in Zintepee Technologies and offers an explanation of how employee motivation affects employee retention and other behaviors within organizations. In addition to explaining why it is important to retain critical employees, the author will describe the relevant motivation theories and explain the implications of employee motivation theories on developing and implementing employee retention practices. At the end of the paper, an illustration

    Words: 2322 - Pages: 10

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    Employee Retention

    organizations. There is a variety of quality improvement models to address organizational issues and Cass has chosen to use the FADE model to address employee retention. This model was chosen of the other two mentioned models because this tool appears to offer the guidance and steps the organization is seeking to address its employee retention issue. It also helps Cass to focus on processes that monitor measures. Health information technology (health IT) makes it possible for health care providers

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    Improving Employee Retention in the Non-Profit Sector

    Improving Employee Retention within the Non-Profit Sector Introduction Employee retention is a key issue for the non-profit sector. In the book The Race for Talent: Retaining and Engaging Workers in the 21st Century, Frank, Finnegan, and Taylor (2004) define employee retention as “the effort by an employer to keep desirable workers in order to meet business objectives.” In the non-profit sector, meeting business objectives means hitting fundraising goals while keeping business expenditures

    Words: 1505 - Pages: 7

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    Employee Retention

    Employee retention is the most important aspect in organizations nowadays as retaining talented and committed employees is essential. As organization aims to keep employee who has knowledge and skills required, understands the objectives and strategies of the organization to compete in the market, and past history of the organization. Retention becomes extremely valuable to the organizational leaders and human resource managers as many researchers found that the cost of replacing old employees with

    Words: 308 - Pages: 2

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    Project Report on Employee Engagement

    A SUMMER INTERNSHIP PROJECT REPORT ON ACC LIMITED (SALES UNIT) NAGPUR EMPLOYEE ENGAGEMENT A Report Submitted to Rashtrasant Tukadoji Maharaj Nagpur University In Partial Fulfilment of the requirement of Master of Business Administration (MBA) Course Specialization in Finance & Human Resources Management Academic Session 2013- 14 Prepared by PRITI ASHOK MOHITE (Student Name) SARAN MAM Guided by ____________________________ (Guide’s Name) Tirpude Institute of Management Education Note

    Words: 11661 - Pages: 47

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    Maruti

    DESHPANDE DIMENSION OF FINANCIAL PERFORMANCE OF CEMENT UNITS IN SOUTH INDIA - AN EMPHIRICAL STUDY (Z SCORE ANALYSIS) DR. R. SRINIVASAN & C. U. TIRIPURA SUNDARI AN EMPIRICAL ANALYSIS OF FINANCIAL LEVERAGE, EARNINGS AND DIVIDEND: A CASE STUDY OF MARUTI SUZUKI INDIA LTD. DR. SANJAY J. BHAYANI & DR. BUTALAL AJMERA SERVICES MARKETING DYNAMICS – AN EXAMINATION OF SPORTS SPONSORSHIP STRATEGIES OF U. K. MARKET DR. S. P. RATH, DR. BISWAJIT DAS & CHEF. ANANT BHAMKAR NPA’S SIDE EFFECT AND IT’S CURATIVE MANTRA

    Words: 8102 - Pages: 33

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    Pak Suzuki Marketing Project

    Executive summary This project is about the strategic Analysis of Pak Suzuki Motor Company. During the project, we have done the detailed study of Pak Suzuki Motor Company Limited like their company profile, mission, vision and corporate values. Then we observe the some of the major products manufactured and assembled by the Pak Suzuki Motor Company limited which includes SWIFT, LIANA, CULTUS, MEHRAN, APV etc… With the help of Internal and External analysis, we have sorted out some of their strengths

    Words: 5506 - Pages: 23

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    Employee Retention

    Employee Retention PSY 435 University of Phoenix May 4, 2014 Employee retention is an essential part of any company. Lack of employees is essentially, an incomplete business. When a business has issues with employee retention, they are typically left with individuals who are not cut out for the job and lack any experience. Not only that, but, high turn over costs business owners time, as well as, productivity. For an organization to continue running properly they must implement programs that

    Words: 1768 - Pages: 8

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    Increasing Employee Retention

    Increasing Employee Retention via Employee Motivation Case Study: - Sambian Partners In Partial Fulfillment of Requirement For MGT510 - Managerial Communication Skills Dr. Troy Rawlins Sullivan University September 6, 2014 By: Tanmoy Gangolli Executive Summary For a company to succeed, its key focus should be on its employees. Employees are the most important part of any company, and keeping them happy and motivated must be a priority for the senior management. I am reminded of a quote

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    Marketing Strategies of Maruti Suzuki

    PROJECT REPORT ON “MARKETING STRATEGIES USED BY MARUTI SUZUKI INDIA LIMITED” Date: Place: INDEX SR. NO | TOPIC NAME | PAGE NO. | 1 | EXECUTIVE SUMMARY | | 2 | OBJECTIVE& SCOPE OF THE PROJECT | | 3 | INDUSTRY PROFILE | | 4 | COMPANY PROFILE | | 5 | THEORETICAL BACKGROUND | | 6 | RESEARCH METHODOLOGY | | 7 | DATA ANALYSIS AND INTERPRETATION | | 8 | FINDING & OBSERVATION | | 9 | LIMITATION

    Words: 1384 - Pages: 6

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    Employee Retention

    in finding and attracting responsible, innovative, knowledgeable, and motivated to work employees. Moreover, when the company succeeds in finding such a person, the issue of how to increase his satisfaction and performance occurs. Reduction of the employee turnover is a main goal for the companies’ senior management. In order to achieve this goal, managers use various tools. The most common of all is giving the employees praise and recognition after they do a job well. Curt Coffman states “71 percent

    Words: 839 - Pages: 4

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    Employee Retention

    resource planning plays a pivotal role in helping reduce employee turnover and retention. To motivate, retain and keep employees focused on the organization’s purpose, implementing effective strategies and policies will help tackle the challenges of employee retention. Managing Employee Retention Human resource planning plays a pivotal role in the effective management of employees to improve employee retention. Poor planning can result in discouraged employees and

    Words: 1759 - Pages: 8

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    Maruti Suzuki

    1. Before Maruti Suzuki adopted the Oracle suite their databases were because they were rapidly growing larger and the technology that hosted their data wasn’t keeping up with their growth. Their previous systems weren’t very flexible and were very inefficient. The systems required extensive training and offered low turn around times. 2. The advantages of the company moving to a single vendor is that all of their systems and databases will be compatible with each other which promotes flexibility

    Words: 252 - Pages: 2

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    Maruti

    of facts and figures of Maruti Suzuki….9 Chapter-3:Case study of Manesar plant……………………..18 Chapter4:Learnings………………………………………….29 Bibliography…………………………………………………35 Abbreviations • MUL-Maruti Udhyog Limited • GM-General Motors • BSE-Bombay Stock Exchange • NSE-National Stock Exchange • ACMA-Automotive Component Manufacturers Association of India • SIAM-Society of Indian Automobile Manufacturers • CSI-Customer Satisfaction Index • MDS-Maruti Driving Training School

    Words: 9770 - Pages: 40

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    Employee Retention

    A loyal workforce, however, doesn’t necessarily translate into high job satisfaction. For example, Eastman Kodak has a retention rate of some 20 years, but only 45 percent of its employees report high job satisfaction. Quite a disconnect. Kodak’s median pay isn’t in the six-figure range as you’d find at a Google or Sandisk, and its fair to assume the old-line company doesn’t offer perks like free food. Maybe there is something to be said about locating your company in an outlying city like Kodak’s

    Words: 280 - Pages: 2

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    Strike at Maruti Suzuki

    Strike costs Maruti Suzuki's Manesar plant workers food and family Chanchal Pal Chauhan, ET Bureau Sep 21, 2011, 02.37am IST Tags: * Maruti Suzuki Employees' Union| * Maruti Suzuki MANESAR: For four years, Mukesh Kumar, 25, has been painting bodies of Swifts, A-Stars and SX4s at Maruti Suzuki's fourth and most modern factory at Manesar. For the past 23 days, however, Kumar has stopped doing the job he knows best. He's one among almost 2,000 workers at Maruti, including permanent, casual

    Words: 1504 - Pages: 7

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    The Importance of Employee Retention

    The Importance of Employee Retention The sustainability and success of any organization depends upon the retention of key employees and according to Panoch, (2001) valuable employees are increasingly becoming more difficult to find. In today's highly competitive environment employee retention should be top priority for organizations especially since many consider human talent to be the ‘greatest assets' to a company. Cutler (2001) stated that one of the most important demands on management today

    Words: 1476 - Pages: 6

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    Steps for an Organization to Practice to Improve Employee Retention

    effective employee retention plan that will bring overtime benefits it may not anticipate initially. Organizations that know how to plan an effective employee retention program and execute various steps that are required to have an effective employee retention program will have better results from its employees and it will help the organization to be more successful. This report will tell organizations about some steps that it can do to help prevent some of the voluntary termination of an employee from

    Words: 1977 - Pages: 8

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    Actual Cost of Employee Turnover & Ways to Improve Retention

    Actual Cost of Employee Turnover & Ways to Improve Retention Steve Burton Morrison University ACTUAL COST OF EMPLOYEE TURNOVER & WAYS TO IMPROVE RETENTION Employee turnover is one of the largest problems for many organizations, yet it is one of the most unknown cost. Although employee turnover may not seem like a big deal, it is very expensive part of the business. A study done several years back showed that less than 50% of businesses had a plan to determine what turnover

    Words: 2786 - Pages: 12

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    Employee Retention at Applied Research Associates

    rates in their organizations. The study proposes that employee retention rates at Applied Research Associates (ARA) are driven by employee satisfaction. Applied Research Associates employs just over 1,200 employees and the study will use a written, paper survey to collect information from 200 randomly selected employees. Some of the information collected will be used to classify the study participants. The remaining information regarding employee views on benefits and career advancement opportunities

    Words: 2208 - Pages: 9

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    Crm in Marurti Suzuki

    holistic approach of identifying, attracting, differentiating and retaining customers. ✓ A process of integrating the firm’s value chain to create enhanced customer value at every step. ✓ An integrated cross functional focus on improving customer retention and profitability for a company/organization. Need of CRM In competitive times the challenge is to keep the customers in fold. Companies/organizations lose many loyal and profitable customers due to absence of CRM. There has been a great urgency

    Words: 3921 - Pages: 16

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    Maruti Suzuki

    1) What were the business challenges facing Maruti Suzuki management prior to adopting the oracle suite? India is now one of the largest car markets around the world, and Maruti Suzuki is the leader of this market. In the early 2000’s, Maruti Suzuki diversified: this car manufacturer and dealer added finance, leasing, insurance and pre-own car business. Maruti Suzuki was facing a big challenge: the explosive growth and the diversification were creating an information management challenge. Moreover

    Words: 611 - Pages: 3

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    Suzuki

    Question 1 : What were the business challenges facing Maruti Suzuki management prior to adopting the Oracle suite? Before using Oracle lines of products, Maruti Suzuki used its own software to manage its different businesses. As these systems were not created by the same vendor, Maruti's businesses struggled to communicate with each other. As a result, some figures and data had to be uploaded into the system multiple times, creating duplicates of the same piece of information. As systems were

    Words: 506 - Pages: 3

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    Employee Development and Retention

    Employee Development and Retention Stephen P. Czerniak University of Phoenix, Troy Learning Center HRM 565 Human Resources Management Instructor: Charles A. Zajac Group ID: TRGRAD26 Assignment Due: Workshop 5 October 3, 2006 Employee Development and Retention (1400 – 1750 words) Career Planning One believes that they are employed in a job and pursuing a career. Most employees do not pursue the concept much past that. Byars (2004) describes a job as a: “Group of positions

    Words: 2033 - Pages: 9

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    Suzuki

    manifold in the last few yearsowing to the surge in demand of the product across the country and also the demandin international markets. 5. Distribution of power and control – The power and span of control becomes a veryinteresting dimension in Maruti because most of the posts are functional in nature. If we look at the Section Manager in some department, then there might be 4-8 peopleof different levels directly reporting to him without any level-wise hierarchy amongstthemselves. The span of control

    Words: 1955 - Pages: 8

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